Could we save you a trip? Before heading to a branch, take a look at whether you can do what you need online.
If you have a current account, you can use your debit card to check your balance, withdraw or deposit cash at any of the 11,500 Post Office locations across the UK. Use the Post Office branch finder to find your nearest one and check opening times.
Branch quiet hour
We understand the importance of making our branches inclusive and accessible for everybody.
From 25 October 2021 we'll be running a daily quiet hour, between 14:00-15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
During quiet hour, there will be:
- a designated quiet space, if you need it
- a reduction of noise - HSBC UK radio will be switched off
- increased awareness and support from staff
We now have 3 different formats for our branches:
- Full Service Branch
- Digital Service Branch
- Cash Service Branch
Please take a look at how the formats differ before planning your visit.
We’ve published Impact Assessments and Stakeholder Reports for branches changing to the Digital Service Branch format.
Closure Impact Analysis and Stakeholder Engagement reports
2021 Branch Closure Reports
Our Community Pop Up Events are a great way to learn about how to make the most of banking with us.
You can have face-to-face conversations with some of our branch experts in selected local communities across the UK.
You might be interested in
Express banking machines are a quick, easy and secure way to do everyday banking transactions in branch.
Banking made easy
From explaining paying-in slips to learning more about our cheque clearing process, you can discover all the things we've created to make banking easy.